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Generic troubleshooting processes: Difference between revisions
Generic troubleshooting processes (view source)
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If you want very detailed information about a certain IP, go to the IP-details page of that specific IP. This is easily done, by clicking on an IP, everywhere throughout the Allegro web interface. This will bring you to the IP-details page of that specific IP-address. The IP-details page, gives you 1-click access to all sorts of network performance information -during the selected time frame-. The different tabs that you can go through on the IP-details page, are highlighted in green in the image below. | If you want very detailed information about a certain IP, go to the IP-details page of that specific IP. This is easily done, by clicking on an IP, everywhere throughout the Allegro web interface. This will bring you to the IP-details page of that specific IP-address. The IP-details page, gives you 1-click access to all sorts of network performance information -during the selected time frame-. The different tabs that you can go through on the IP-details page, are highlighted in green in the image below. | ||
[[File:IP details TABS.png|1200x1200px]] | |||
Click on the image below for an enlarged view of a full IP details page. | |||
[[File:IP details.png|none|thumb|495x495px]] | |||
As you can see, it is very easy to look into and investigate the (mis)use of QoS and protocols by an IP. From the IP details page, you can also quickly and easily look into communication relations on the connection level and even dive into the TCP-statistics for that IP. | As you can see, it is very easy to look into and investigate the (mis)use of QoS and protocols by an IP. From the IP details page, you can also quickly and easily look into communication relations on the connection level and even dive into the TCP-statistics for that IP. | ||
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For quality and performance assessment, Allegro’s quality dashboard is a great place to start. All of the most important graphs, related to high level quality and performance monitoring/troubleshooting, are gathered on this page. | For quality and performance assessment, Allegro’s quality dashboard is a great place to start. All of the most important graphs, related to high level quality and performance monitoring/troubleshooting, are gathered on this page. | ||
[[File:Quality Dashboard.png|660x660px]] | |||
=== <u>Burst Analysis</u> === | === <u>Burst Analysis</u> === | ||
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The second graph provides you with trending information about global response times for TCP and HTTP, SSL, DNS plus DHCP. Clicking on “Application”, will bring you to the response time overview page, where trending response time graphs for HTTP, SSL, DNS and DHCP are individually presented. | The second graph provides you with trending information about global response times for TCP and HTTP, SSL, DNS plus DHCP. Clicking on “Application”, will bring you to the response time overview page, where trending response time graphs for HTTP, SSL, DNS and DHCP are individually presented. | ||
[[File:Response times.png|1000x1000px]] | |||