Reporting Bugs

If you experience a bug or problem with the Allegro Network Multimeter, please gather the following information and send it to our support:

• your system ID

You can find this ID in the menu "Info -> System Info"

• the file debuginfo.zip

This file contains multiple internal log files for different components to help us identify potential problems.

The file can be found in the menu "Info -> Status" at the very bottom of the page.

• in case of a system crash, please provide the latest crash log.

This file can be found in the menu "Info -> Status"

Put this information into an email and send it to Allegro support.