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Packet ring buffer (view source)

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==== Extracting the packet ring buffer ====
==== Extracting the packet ring buffer ====
When the packet ring buffer is active the complete contents of it can be extracted by capturing the complete timespan that is contained within. For convenience a button labeled Extract packet ring buffer is available that opens the capture dialog with the start time and end time set to the appropriate values.
When the packet ring buffer is active the complete contents of it can be extracted by capturing the complete timespan that is contained within. For convenience a button labeled Extract packet ring buffer is available that opens the capture dialog with the start time and end time set to the appropriate values.
==''' Pcap analysis module'''==
The pcap analysis module allows analyzing pcap files by sending them to the device. After analyzing the pcap, the web interface shows all the metadata as if the packets are live traffic at the time of the pcap recording.
====Notes====
Starting pcap analyze will stop the network ports and thus the normal packet processing and forwarding is disabled. The network connections of the devices connected to the Multimeter will stop working.
==== Start new Upload====
To select a file to analyze, simply drag a file from your file manager to the drop zone. The second option is to click into the drop zone. After a click, a file selection dialog will open.
After selecting a file, the name and the size of the pcap will be displayed in the drop zone box.
To proceed, press the “Upload and analyze pcap” button. A modal dialog will open.
* A warning will be shown if the device is in bridge mode, since no more packets will be forwarded when startin pcap analyze mode.
* If a packet ring buffer is configured, it is possible to write packets to it. This allows simple extraction of packets as in live packet processing.
The pcap file itself will not be stored on the storage of the Multimeter (except in the packet ring buffer, if activated in the upload modal dialog).
==== PCAP analysis statistics====
After the upload started, a progress section will be displayed. This includes a progress bar and the time of the last
processed packet. When viewing the progress bar on a different tab or on a different browser, the progress bar
will not show the correct value.
==== Viewing the pcap metadata====
During and after the upload of the file, all modules will show the metadata produced by analyzing the packets in the pcap file.
==== Resuming normal operation====
After finishing the analysis, the processing can be set back to live mode by clicking the “Resume normal operation” button at the bottom of the page.
==''' Incidents module'''==
The Incidents module allows for notifications to be created when certain network incidents are detected. These notifications can be viewed in the web GUI and may also be delivered by email. Repeating incidents are counted as such and the time of the first and last occurrence of an incident is remembered. What makes an incident unique depends on the type of incident.
Incidents can be configured with three levels of severity: low, medium and high. The first occurrence of a medium or high severity incident will trigger a status notification which is visible at the top right of the web GUI. Up to 1000 incidents will be remembered by the system and if this limit is exceeded the oldest incidents will be discarded.
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==== Types of incidents ====
The following list shows which types of incidents can currently be detected and how they are triggered.
[[File:Incidents module1.png|800px|frame|right]]
==== MAC incidents ====
* '''new MAC''' : report an incident when a unicast Ethernet MAC address is seen for the first time.
* '''new DPI protocol for MAC''': report an incident when a layer 7 protocol is first detected for a unicast Ethernet MAC address.
* '''broadcast packet rate exceeded threshold''': report an incident when the number of broadcast packets within  the duration of one second exceeds the configurable threshold
==== ARP incidents ====
* '''ARP responses with different MACs for the same IP within 60 seconds''': report an incident when within the duration of 60 seconds two different unicast Ethernet MAC addresses respond as having the same IP address through ARP (address resolution protocol) messages. This may point to a configuration issue as two devices try to use the same IP address.
==== IP incidents ====
* '''new local IP address''': report an incident when an IPv4 address belonging to a private network address range is seen for the first time.
* '''new DPI protocol for local IP''': report an incident when a layer 7 protocol is first detected for an IPv4 address belonging to a private network address range.
* '''local IP address on multiple Ethernet MACs''': report an incident when an IPv4 address belonging to a private network address range is seen with multiple Ethernet MAC addresses. This may point to a configuration issue as two devices try to use the same IP address.
* '''TCP handshake time exceeded threshold''': report an incident when the time needed for the completion of a TCP handshake by a server exceeds the configurable threshold. If the TCP handshake time suddenly rises this may point e.g. to an overload of the server.
* '''TCP zero window packet''': report an incident when a TCP zero window packet is seen. This means that the receive buffer for the connection at the IP sending the TCP zero window packet is full.
==== DNS incidents ====
* '''DNS server stopped responding''': report an incident if more than 3 requests to the DNS server went unanswered for a period of more than 5 seconds.
==== Global incidents ====
* '''interface link status changed''': Report an incident if the Ethernet link status of the network interface changed. This incident is always reported as a new incident even for the same network interface.
* '''Interface link speed changed''': Report an incident if the link speed of the network interface changed.
* '''Interface pair link speed and duplex mismatch''': Report an incident if the link speed or the duplex mode of two corresponding mutual interfaces in bridge mode are different.
* '''Bandwidth below lower threshol'''d: Report an incident when the measured bandwidth falls below a certain threshold. The threshold is configured in Mbit/s. The incident is active until the bandwidth is above the threshold again.
* '''Bandwidth above upper threshold''': Report an incident when the measured bandwidth exceeds a certain threshold. The threshold is configured in Mbit/s. The incident is active until the bandwidth falls below the threshold again.
* '''Packet rate below lower threshold''': Report an incident when the measured packet rate falls below a certain threshold. The threshold is configured in packets/s. The incident is active until the packet rate is above the threshold again.
* '''Packet rate above upper threshold''': Report an incident when the measured packet rate exceeds a certain threshold. The threshold is configured in packets/s. The incident is active until the packet rate falls below the threshold again.
* '''Timeout for finishing an active bandwith incident''': Defines the time for how long the bandwidth or packet rate has to be above the lower (or below the upper) threshold again to end the incident. By using this setting, e.g. a traffic burst that is constantly moving around the threshold within this configured range can be reduced to just one incident.
==== Interface throughput ====
Interface throughput incidents are generated by the throughput measurement module as soon as a configurablethreshold exceeds. The incident contains a graph of traffic for that interface with some data points before and after the threshold has been exceeded depending on the measurement interval. A PCAP link for capturing from the packet ring buffer is shown. For further investigation of that incident, the button Use as global time range can be used to set the global range to the start and end of the incident graph (at least 5 seconds) so that all modules of the Allegro Network Multimeter show that time span. The incident generation can be configured as follows:
* '''throughput threshold exceeded''': report an incident if the throughput of any network interface exceeded.
* '''Throughput threshold (Mbit/s)''': The threshold is configured in Mbit/s.
* '''How long throughput must be above threshold to generate incident (in milliseconds)''': The throughput must exceed the threshold for this duration in order to generate the incident. If set to zero (defualt) the incident is generated immediately after the threshold has been exceede.
* '''Throughput cool-down period between two incidents in milliseconds''': Defines the time after an incident where no new incident is generated even if the threshold is exceeded. If this period is passed, throughput incidents could be generated again.
==== Incident settings ====
'''Configuring incidents'''
The configuration of incidents is done in the Incidents tab on the settings page located under Settings → Incident settings. An incident detection is enabled by setting the reporting severity to a value different from disabled. Some incidents also have further configuration options like e.g. a threshold value. These options are located below the incident’s reporting severity setting. When finished configuring the incidents the Save Settings button on the bottom of the Incidents settings page will commit the changes.
==== Incident email notifications ====
Email notifications for incidents can be configured in the Notification settings tab on the settings page located under Settings → Incident settings:
* '''Enable email incident notifications''': turns the feature on or off.
* '''Severity threshold''': defines the minimum severity an incident must have to trigger an email notification.
==== Viewing and deleting incidents in the web GUI ====
Incidents that have occurred can be viewed and deleted on the page located under Generic → Incidents. Here it is possible to filter incidents by their severity using the colored buttons on the top of the page. In the incidents table the incidents can also be filtered by searching for a text in their subject message as well as sorted by their severity or time of last occurrence. The Delete button at the end of each line will discard a single incident and the Delete all incidents button at the top of the page will discard all incidents. If an incident was discarded and is reported again it will be treated as a new incident and e.g. an email notification will be generated again. When the subject of an incident is clicked the detail page for the incident will be displayed. This page contains some more detailed information about the incident as well as links to statistics that may be relevant for investigating the incident.
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