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|  (Created page with "TODO: define FAQ Classes: * Setup * Data protection * Performance Optimization * Correlation * API * ...") | No edit summary | ||
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| == '''Setup ''' == | |||
| *  | |||
| *  | |||
| *  | '''What is the difference between the Monitor interfaces and the Management interfaces? ''' | ||
| *  | The Monitor interfaces are used to passively analyze traffic and cannot be used for management functions like accessing | ||
| * ... | the user interface. These interfaces do not generate any traffic apart from forwarding traffic received on the adjacent | ||
| interface if configured to bridge mode. | |||
| The Management interface, on the other hand, is dedicated for management functions like accessing the user interface, | |||
| downloading and uploading PCAPs, streaming captured data to the device for analysis and so on. The Management | |||
| interface actively participates in the network it is connected to. | |||
| '''How can I monitor the traffic of a single computer? ''' | |||
| The easiest way of monitoring and analyzing the traffic of a single device like a computer is to configure the | |||
| *Allegro Network Multimeter* in bridge mode. The device to be monitored is connected to one interface of a bridged pair | |||
| of interfaces on the *Allegro Network Multimeter*. The other interface of the bridged pair is connected to the | |||
| network to which the device would normally be connected to directly. | |||
| In a setup like this, the *Allegro Network Multimeter* transparently forwards the traffic between the device and the | |||
| network while providing full insight into the traffic between the device and the network. | |||
| '''What is the difference between bridge mode and sink mode?''' | |||
| If the *Allegro Network Multimeter* is configured to sink mode, all Monitor interfaces act similar in a way that they just | |||
| receive traffic which is then analyzed by the device but not sent out again. The device acts as a traffic | |||
| sink as it just receives packets, analyzes them and then discards them. This mode is ideally suited for situations | |||
| where the traffic is already a copy like when running on a mirror port of a switch or on a network traffic tap. | |||
| If configured to bridge mode, the *Allegro Network Multimeter* transparently forwards all traffic between adjacent Monitor | |||
| interfaces while at the same time analyzing the forwarded traffic. The device acts as a network bridge and can just | |||
| be connected in between two networking devices that would normally be connected directly to each other. This mode | |||
| is suited for inserting the device directly into a point of the network without the need of a separate network | |||
| traffic tap or other means of providing a copy of the network traffic. | |||
| ''' I have used the LAN Management interface but I do not know the leased IP. How can I get the assigned IP address?''' | |||
| == ''' DHCP server''' == | |||
| If the used DHCP server provides some kind of log output or an overview of devices for which IP address leases have | |||
| been granted, it might help to search for a device with a hostname that starts with 'allegro-mm-' followed by a four | |||
| digit hexadecimal number. The *Allegro Network Multimeter* announces itself with this hostname when it requests a | |||
| DHCP lease and should be traceable in the DHCP server info. | |||
| == '''WIFI ''' == | |||
| Every *Allegro Network Multimeter* comes with an USB to WIFI adapter. In the factory default configuration the adapter will | |||
| create a WIFI access point when connected to the device. This access point shows up as 'allegro-mm-xxxx' where the | |||
| 'xxxx' part is made up of a hexadecimal number which is unique to the device. In factory default settings the password | |||
| for the WIFI network is 'Allegro-MM' (without the quotes). As soon as there is a connection to the WIFI, the user | |||
| interface of the device can be accessed by either browsing to https://allegro or https://192.168.4.1. | |||
| When access to the user interface is established, the IP address of the LAN Management interface can be found under | |||
| 'Settings' -> 'Management Interface settings' in the 'Active interfaces' section. | |||
| == '''Display''' == | |||
| The *Allegro Network Multimeter* 200 comes with a HDMI connector and | |||
| the 1000 and 3000 series come with a VGA connector.  When a compatible | |||
| display is connected, a console with information about the running | |||
| firmware version along with information about the configured | |||
| management network IP addresses is displayed. On the 200 model the | |||
| display must be connected before starting the device to get output. | |||
| == ''' KVM''' == | |||
| The video output of the device displaying the management IP addresses | |||
| can be viewed over the network using the KVM/IPMI management module of | |||
| the 1000 or 3000 series. Please see the FAQ entry 'What can I do with | |||
| the integrated KVM port?' on how to get started. | |||
| ''' What can I do with the integrated KVM port?''' | |||
| The *Allegro Network Multimeter* 1000 and 3000 series devices contain a KVM/IPMI management module from Supermicro by | |||
| which several hardware management functions like powering the device on and off, system health messages and much | |||
| more can be accessed. It is also possible to view the video output of the device over the network from which the | |||
| current active management IP addresses can be retrieved. | |||
| By default the KVM/IPMI management module will obtain an IP address through DHCP and the default user name as well | |||
| as default password is 'ADMIN' (without the quotes). | |||
| Please refer to the documentation from Supermicro on how to use the KVM/IPMI management module: | |||
| `SMT_IPMI_Manual <https://www.supermicro.com/manuals/other/SMT_IPMI_Manual.pdf>`_ | |||
| '''I do not have a WIFI client and I do not have a DHCP server. How can I access the Allegro Network Multimeter? ''' | |||
| It is possible to make the *Allegro Network Multimeter* set a temporary static address on the LAN Management interface. | |||
| It will return to the configured behavior for the LAN Management interface after the next restart. | |||
| To enable the temporary static IP address an USB keyboard is needed. When the keyboard is attached to one of the USB | |||
| ports of the Allegro, start the device. Wait for two minutes to make sure that the device is fully operational. | |||
| Then press and hold the 'shift' key while pressing the 's' key. After this procedure the device will be configured to | |||
| use the IP address '192.168.0.1' on the LAN Management interface. It is now possible to e.g. connect another | |||
| computer to the LAN Management interface with an IP address statically configured to e.g. '192.168.0.100' and from | |||
| that computer the user interface of the Allegro is accessible at https://192.168.0.1. | |||
| If for some reason the IP address '192.168.0.1' is already used in the connected network, the Allegro will try to | |||
| set another IP address in the range of '192.168.0.2' - '192.168.0.10'. | |||
| Once access to the user interface is established, a permanent static IP address can be configured under 'Settings' -> | |||
| 'Management Interface settings'. | |||
| == ''' Data protection''' == | |||
| ''' What kind of user data is stored on the *Allegro Network Multimeter*?''' | |||
| All metadata and statistics are stored in the device's main memory and are gone as soon as the device is rebooted, | |||
| powered off or the packet processing is restarted. Any user data that can be derived from these statistics is therefore | |||
| only stored for the duration of continuous operation. If, however, reports are generated and stored on the device, these | |||
| reports exist until manually deleted or until a device configuration reset is performed. | |||
| Raw packet data in the packet ring buffer or in stored PCAP capture files will persist on the internal or external | |||
| storage until overwritten or deleted. If it is important that captured or deleted data cannot be retrieved by someone | |||
| with physical access to the storage devices, it is possible to format the storage device with industry-standard full | |||
| disk encryption. | |||
| '''How can I reset the *Allegro Network Multimeter* to a default configuration? ''' | |||
| There are two ways to reset the configuration of the device. | |||
| The first option is to use the 'Reset System Configuration' button which can be found under 'Settings' -> | |||
| 'Administration' in the user interface. After confirmation, this will trigger a restart of the system and afterwards the | |||
| device will be running with factory default settings. | |||
| If, for some reason, the user interface is not accessible, a configuration reset can also be performed by attaching | |||
| an USB keyboard and a HDMI/VGA display to the device. When booting the device, there is a short period when a GNU GRUB | |||
| menu is displayed. The arrow up and arrow down keys can be used to select an entry and the selected entry can be chosen | |||
| by pressing the 'enter' key. Below the default 'multimeter' entry, there is a 'configuration-reset' entry which will | |||
| perform a reset to default configuration and then reboot the device. | |||
| Keep in mind that a reset to default configuration does not delete any | |||
| packet ring buffer data or captured files from internal or external | |||
| storage. | |||
| == '''System behavior ''' == | |||
| ''' Where does the *Allegro Network Multimeter* display L1 issues like bad CRC frames?''' | |||
| Issues like these are accounted for the Monitoring interface on which the issue was encountered and the respective | |||
| statistics are available on the 'Interface stats' page in the 'Errors' column. For an explanation of the error | |||
| counters, please refer to the :doc:`interface_stats` manual page. | |||
| ''' What happens in case of a system overload?''' | |||
| In case of a system overload, a prominent warning is displayed at the top of the user interface for a few seconds | |||
| and these warnings and the time when the error occurred can be reviewed on the 'Info' -> 'Status' page. As long as there are | |||
| still notifications on the 'Info' -> 'Status' page, this is indicated by colored icons at the top of the user interface. | |||
| If a system overload occurs and not all packets can be analyzed, these packets are accounted at the Monitoring | |||
| interface on which they were received. The counter can be found on the 'Interface stats' page in the 'Errors' column | |||
| under the 'Not processed' section and is titled 'due to overload'. | |||
| When the *Allegro Network Multimeter* is operating in bridge mode and packets cannot be processed due to a system | |||
| overload, a software bypass will ensure that these packets are still forwarded to the adjacent Monitoring interface. | |||
| ''' What happens if the maximum number of stored connections has been reached?''' | |||
| In this case, the *Allegro Network Multimeter* will start freeing up memory by removing historic statistical data which | |||
| lies before a certain point in time. This cutoff time is constantly adjusted to provide the best possible use of the | |||
| available memory. For how far back-in-time historical statistics are currently available, can be reviewed on the | |||
| 'Info' -> 'System Info' page. | |||
| ''' I can only see the traffic of the last day. How can I increase this period?''' | |||
| If the system does not provide a sufficient look back-in-time with the given traffic, it may help to deactivate certain | |||
| features that provide very detailed information but also consume a large amount of memory. Features that typically | |||
| fit into this category are the different settings of the 'IP statistics'. These settings can be accessed by navigating to | |||
| 'IP' -> 'IP Statistics' and clicking the 'Settings' button at the top of the page. Especially turning off the | |||
| 'Store connection information for every IP' and 'Store traffic history graph for IP peers' settings can help saving | |||
| a lot of memory. | |||
| ''' What happens to the data after shutdown, reboot, or restart processing?''' | |||
| The Allegro Network Multimeter uses an In-Memory database to store the | |||
| metadata of the packets it processes. This metadata will be lost when the | |||
| processing is stopped (shutdown, reboot, restart processing). This metadata | |||
| is also lost in case of an unexpected power loss. | |||
| When using a packet ring buffer (see :doc:`storage`), the packets will be | |||
| stored on the attached hard disk drive. This data is not lost after the | |||
| processing is stopped. It is possible to reanalyze the packet ringbuffer, but | |||
| this will interrupt the 'live' mode, so no new packets will be processed. | |||
| == ''' Allegro hardware''' == | |||
| ''' What types of SFP modules are supported?''' | |||
| This depends on which SFP+ ports are used. The following table shows what kind of modules are supported in which | |||
| ports: | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| |                                  | original Intel modules           | modules from other vendors       | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| | builtin SFP+ ports               | x                                | \-                               | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| | SFP+ extension                   | x                                | x                                | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| | SFP28 extension                  | x                                | x                                | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| | QSFP extension                   | x                                | x                                | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| | GPS SPF+ extension               | x                                | x                                | | |||
| +----------------------------------+----------------------------------+----------------------------------+ | |||
| All SFP+ ports support original Intel modules (Intel product code | |||
| E10GSFPSR for short range and E10GSFPLR for long range). In addition | |||
| the use of passive direct attached cables is possible. It is recommended | |||
| to use Intel DAC (product code XDACBL1M, XDACBL3M or XDACBL5M). | |||
| Intel branded modules and modules that have been programmed to identify | |||
| themselves as original Intel modules can be used at customers risk without | |||
| warranty. | |||
| The usage of Intel modules is mandatory for the built-in SFP+ ports. These | |||
| restrictions do not apply to the additional network extension cards | |||
| (2 port and 4 port SFP+, high precision GPS card, etc.) that are available for | |||
| the *Allegro Network Multimeter* 1000 and 3000 series. These ports accept | |||
| generic modules from a wide range of vendors. | |||
| Since autonegotiation is often not available on 1G/10G SPF+ interfaces, it | |||
| may be necessary to manually set the correct speed in the `Interface Stats` | |||
| section of the user interface. | |||
| == ''' Bypass''' == | |||
| ''' What bypass options are available?''' | |||
| Two bypass options are available: | |||
| * a quad-port RJ45 1Gbps copper option supporting 1000BaseT and 100BaseT speeds. Each pair of interfaces makes up a | |||
|   bridged link with bypass. | |||
| * a dual-port 10Gbps fiber option with builtin SR transceivers and LC connectors. The two interfaces make up a bridged | |||
|   link with bypass. | |||
| ''' How does the bypass work?''' | |||
| If the Allegro Network Multimeter contains a bypass option, it is only active when the device is configured to operate | |||
| in bridge mode. The bypass activates when the device is powered off, when the device is starting but is not yet | |||
| processing traffic or when an unexpected failure like a crash or a power loss occurs. If the bypass is active, the | |||
| two interfaces that make up a bypass link will be physically connected to each other so that devices connected on | |||
| either side will always find a working link. | |||
| If the device is operating in sink mode, the bypass interfaces will act just like all the other interfaces on the device | |||
| and the bypass will never be activated. | |||
| == ''' User interface''' == | |||
| ''' What does the question mark on packets/bytes counters mean?''' | |||
| The Allegro Network Multimeter stores historical traffic data in | |||
| different time resolutions depending on the age of the data. | |||
| When zooming into a specific time window, packet and byte counters are | |||
| shown for this specific time interval only. Since the time resolution | |||
| available internally might be coarser than the selected zoom level, | |||
| the shown packet and byte values might not exactly represent the time | |||
| interval. | |||
| If this is the case, the actual interval time is shown in square | |||
| brackets (for example [120s]). This means that the value represents | |||
| the time between the end of the selected interval (the right end of | |||
| the graph) and the shown number of seconds in the past. | |||
| This value is shown to avoid confusion about unexpected values due to | |||
| interactive graph zooming. | |||
| '''How can I print statistics? ''' | |||
| The *Allegro Network Multimeter* web interface can be printed by using | |||
| the built-in printing support of your browser. Just navigate to the desired | |||
| statistics and click on the printing button (Ctrl+P in most browsers). The pages | |||
| are optimized for printing. Tabs, PCAP and navigation buttons are hidden in | |||
| print mode. | |||
| If the browser is truncating the page in print preview, you can try to use | |||
| "Shrink to fit" option (Firefox) or use a smaller scaling than 100% (Chrome). | |||
| You can also use another page orientation and change between "landscape" or "portrait". | |||
| == ''' Packet ring buffer''' == | |||
| ''' Which time stamps are used during packet ring buffer replay?''' | |||
| Packet ring buffer replay will use the original time stamps of the packets as they were captured. Therefore the replay | |||
| recreates the original sequence and timing of packets in the displayed statistics. | |||
| == ''' Capturing''' == | |||
| ''' How many captures can be used in parallel?''' | |||
| The Allegro Network Multimeter 200 supports up to 3 parallel and the | |||
| 1000/3000 model supports up to 4 parallel captures. If the memory | |||
| usage is too high, the number of parallel captures might be lower. | |||