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== Time Selection == | == Time Selection == | ||
Now select a time view in the upper right corner, which is | Now select a time view in the upper right corner, which is a longer timeframe than the | ||
interval to be examined: | interval to be examined: | ||
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|} | |} | ||
In | In this case, we are looking for events from this morning and I chose the previous | ||
day's view. Now select the time period in which the users have reported | day's view. Now select the time period in which the users have reported | ||
problems by clicking with the mouse: | problems by clicking with the mouse: | ||
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The Allegro's internal database now works with the selected time interval | The Allegro's internal database now works with the selected time interval | ||
so you can investigate what problems there were. The following points | |||
are easy to clarify on the dashboard: | are easy to clarify on the dashboard: | ||
* Do you know the TOP protocols? Endpoints in | * Do you know the TOP protocols? Endpoints in a network can experience increased and unexpected traffic such as large Windows updates. By clicking on the protocol you can see which IPs generated this traffic. | ||
* Do you know the TOP IP addresses? For example, there may be several backups running at the | * Do you know the TOP IP addresses? For example, there may be several backups running at the same time, which burden your link and the internal servers. | ||
* Do you know the TOP-MAC addresses? If, for example, | * Do you know the TOP-MAC addresses? If, for example, significant multicast or broadcast traffic appears here; this can indicate loops or similar issues, and a packet storm can place a heavy burden on the network. | ||
* Is there a high TCP retransmission rate of more than 3 | * Is there a high TCP retransmission rate of more than 3 percemt compared with similar periods? This can indicate a network segment overload such as the WLAN or an end device. | ||
* Is there extremely | * Is there extremely low or no network traffic during this period? This may indicate link problems such as no connection to the Internet or to another network node. | ||
In our example, Dropbox showed up with a total of 900 MB data transfer. | In our example, Dropbox showed up with a total of 900 MB data transfer. | ||
By clicking on "Dropbox" I can easily | By clicking on "Dropbox" I can easily see an overview of who triggered this | ||
traffic: | traffic: | ||
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|} | |} | ||
Here the computer "nb-nina.allegro" | Here, the computer "nb-nina.allegro" generated both uploads and downloads | ||
to | to Dropbox with rates up to 40 Mbps. This can lead to user disruption caused by | ||
the | the uploads and downloads, allowing you to take further action. | ||
By clicking on the IP | By clicking on the IP address, then on the tab "Connections" you can sort the | ||
connections by TCP retransmission: | connections by TCP retransmission: | ||
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|} | |} | ||
You can use the | You can use the number of retransmission to estimate if there was a bottleneck | ||
between the Allegro and the recipient and if more packets had to be | between the Allegro and the recipient and if more packets had to be retransmitted. | ||
Here in our example there were 1.4 | Here in our example, there were 1.4 percent retransmissions with an approx. 12 MBit/s | ||
upload to | upload to Dropbox. Possibly the uplink was busy at this point and dropped several TCP | ||
packets. | packets. | ||
If you need a more detailed analysis, you can use the | If you need a more detailed analysis, you can use the pcap button to extract | ||
the packets | the connection packets. |