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Reporting Bugs: Difference between revisions
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If you experience a bug or problem with the Allegro Network Multimeter, please gather the following information and send | If you experience a bug or problem with the Allegro Network Multimeter, please gather the following information and send it to our [[Reaching Allegro Support|support]]: | ||
* your system ID | * your system ID | ||
*:: You can find this ID in the menu "Info -> System Info" | *:: You can find this ID in the menu "Info -> System Info" | ||
* the file debuginfo.zip | * the file debuginfo.zip | ||
*:: This file contains | *:: This file contains multiple internal log files for different components to help us identify potential problems. | ||
*:: The file can be found in the menu "Info -> Status" at the very bottom of the page. | *:: The file can be found in the menu "Info -> Status" at the very bottom of the page. | ||
* in case of a system crash, please provide the latest crash log | * in case of a system crash, please provide the latest crash log. | ||
*:: This file can be found in the menu "Info -> Status" | *:: This file can be found in the menu "Info -> Status" | ||
Put | Put this information into an email and send it to [[Reaching Allegro Support|Allegro support]]. | ||