Reporting Bugs

If you experience a bug or problem with the Allegro Network Multimeter, please gather the following information and send them to our support:

• your system ID

  You can find this ID in the menu "Info -> System Info"

• the file debuginfo.zip

  This file contains a lot of internal log files for different component which helps us to identify potential problems.

  The file can be found in the menu "Info -> Status" at the very bottom of the page.

• in case of a system crash, please provide the latest crash log

  This file can be found in the menu "Info -> Status"

Put these information into an email and send it to the Allegro support.