Allegro 7410 Empowers Swisscom's Cloud Data Analysis
Revolutionizing Launches, Performance, and Security for VoIP Services
Introduction
Swisscom, Switzerland's leading telecommunications provider, has consistently delivered high-quality, reliable communication services across the nation. With the transition to Voice over IP (VoIP) completed in the late 2010s, Swisscom now facilitates all customer calls via the internet. The company manages a sophisticated network that ensures security and high availability for its almost 11 million lines. Central to its operations are multiple Session Border Controllers (SBCs) that utilize the Session Initiation Protocol (SIP) for internal network call switching and connections to other national and international providers, playing a crucial role in VoIP security.
Industry: Information and Communication Technology
Company size: > 19.000 (2023)
Country: Switzerland
The Challenge
In its strategic move to internalize cloud-based telecommunications services, Swisscom faced significant challenges. The company needed a solution for extremely fast network troubleshooting that could ensure the security, confidentiality, flexibility, and scalability of its services. The connection to the cloud had to be internal, and the monitoring needed to be standalone to meet these stringent requirements.
The Solution
To address these challenges, Swisscom deployed the Allegro 7410, a powerful solution that provides comprehensive analysis and troubleshooting of VoIP traffic through a Packet Broker. By aggregating 64 x 100G links into 2 x 100G links, the Allegro 7410 facilitates real-time analysis and packet capture, enabling Swisscom to effectively monitor and manage its extensive network.
The key benefits for Swisscom include:
- Real-time Monitoring: Continuous monitoring of high bandwidths ensures that Swisscom can manage its network efficiently and respond to issues promptly.
- Rapid Data Extraction: In the event of network issues, the system can quickly extract measurement data, facilitating faster resolution and minimizing downtime.
- Advanced Analysis Capabilities: The product supports the analysis of VXLAN and other tunnel formats, enhancing Swisscom's ability to manage and troubleshoot complex network architectures.
- Support from Network Department: The System Engineering team for Voice and Messaging Infrastructure can quickly identify and resolve issues with cloud services, thanks to the detailed insights provided by the product.
- Efficiency and Cost-effectiveness: The solution's small footprint (2U appliance) and low operational costs make it an ideal choice for Swisscom's extensive and intricate network.
- Fine-Grained Multi-User Access: Multiple teams with different rights can work on the Allegro 7410, enabling collaborative efforts and ensuring secure access to critical network data.
The Results
The deployment of Allegro 7410 has significantly enhanced Swisscom's network management capabilities. The solution's ability to monitor and analyze high bandwidths in real-time, coupled with its efficient data extraction and problem-solving features, has proven invaluable. Furthermore, Allegro 7410 leverages Swisscom's strategy to move the telecommunication services into a cloud-based internal infrastructure.
Swisscom has experienced improved operational efficiency and reduced downtime, ensuring that it continues to provide top-tier services to its customers.
Customer Testimonial
Stephan Bieri, Senior System Engineer, Voice and Messaging Infrastructure Services at Swisscom and his team have praised Allegro 7410 for its standalone capabilities and the absence of a need for an external data connection, highlighting its speed and efficiency. The company acknowledges Product 7410 as the fastest solution in its category, which has seamlessly integrated into their existing infrastructure to bolster their network security and reliability.
In conclusion, Swisscom's successful deployment of Product 7410 exemplifies how tailored technological solutions can significantly enhance operational capabilities in the telecommunications industry, ensuring security, scalability, and superior service delivery.
